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Website Terms of Service

Last Updated – 12 May 2025

Scratchee.com Terms of Service

 

THIS TERMS OF SERVICE CONTAINS IMPORTANT INFORMATION ABOUT FEES THAT APPLY TO SCRATCHEE. PLEASE SEE SECTION 10 FOR INFORMATION ABOUT THESE FEES.

 

1. Acceptance of Terms

 

DGR Media LLC, a New Jersey limited liability company (collectively, “We”, “Us”, or “DGR Media”), provides a website located at www.scratchee.com and everydayrewards.io (the “Site”). ”Site” in this document also includes refers to all of the text, images, audio, code and other material it contains or provides (collectively, the “Content”) and all of its features, competitions and other services (collectively, the “Services”).

 

Please read these Terms of Service (the “Terms” or “Terms of Service”) carefully before accessing the Site and using the Services. By creating a Scratchee Account, purchasing an Access Plan, submitting a Declaration of Eligibility, accessing the Site and/or using the Services, you agree to be bound by these Terms, which may be updated from time to time.

 

Your use of the Site or Services is also subject to all applicable laws and regulations worldwide. If you do not agree to any of the Terms, you should not and may not use the Site or access the Services. These Terms are also governed by our Privacy Policy, which is available through a link on our homepage as well as most of the other pages on the Site.

 

2. Who May Use Our Services

 

You must be 18 years of age or older (or the age of majority in your state or territory of residence, whichever is older) and a resident of the 50 United States, and residing in such location, to use the Services and register for an Account (described below). Please note that some Games (described below in Section 7) may not be available to play for residents of Georgia, Florida, Maine, Michigan and New York. The use of the Services is only permitted for private purposes. You are responsible for any Internet connection and telecommunication fees and charges that you incur when accessing the Site and/or the Services.

 

3. Registration

In order to access and use certain Services, including any Games (described below in Section 7), you will need to register for an account (an “Account”). Each Account is for a single user only. Each person is only authorized to make one Account. You may be required to provide a user name and password upon registration.

 

By creating an Account, you agree to (a) these Terms and all other applicable policies, (b) provide accurate, current and complete account information, (c) maintain and promptly update, as necessary, your account information, (d) maintain the security of your account credentials, (e) be responsible for the acts or omissions of any third party who has authority to access the Services or use the Site on your behalf, and (f) immediately notify us by email at hello@scratchee.com if you discover or otherwise suspect any security breaches related to the Site, Services or your account. You also agree that you have not been previously suspended or terminated from use of the Services or engaged in any activity that could result in suspension or termination from use of the Services. You agree not to transfer your Account credentials to any other person, and you agree that any purported transfer to another person is void.

 

By creating an Account, you also consent to receive electronic communications from us. These communications may include notices about your Account (for example, payment authorizations, password changes and other transactional information) and any Offers (described below). You agree that any notices, agreements, disclosures or other communications that we send to you electronically at the address you have most recently provided to us will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. We may also send you Offers via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

 

To purchase an Access Plan (described below in Section 4) or other premium Service available on the Site, you will need to provide us with one or more Payment Methods, as described below in Section 9. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your Account with a third party.

 

To redeem any prizes awarded from your participation in a Game (described below in Section 7) for money, you will need to provide us with one or more Personal Accounts. A Personal Account means a current, valid, accepted monetary depository account, as may be updated from time to time, in which a monetary transfer may be made by us to you, which may include a bank account, PayPal account, or other account that supports online monetary transfers acceptable to us.

 

4. Account Services

 

We may offer a number of participation access plans (“Access Plans”) to purchase which will provide you with access to identified products and services available on the Site for the period designated by each Access Plan.

 

To purchase an Access Plan you will need to provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your Account with a third party.

 

Access Plans may also provide you with access to a designated number of Scratchee Cards, which can be used to play Games on the Site, as described below in “Games”.

 

You can find specific details regarding any Access Plan purchased or Scratchee Cards available by clicking on the “Account” link at the top of the page under your profile name.

 

5. Account Security

 

You are responsible for ensuring that your user name and security details (including any passwords, Username or Account number) (“Secure Details”) are kept confidential. If you suspect that your Secure Details may no longer be confidential or that there may have been unauthorized use of your Account, you must notify DGR Media immediately, and DGR Media may provide you with new Secure Details. Where DGR Media provides you with new Secure Details, DGR Media reserves the right to invalidate any future transactions which attempt to utilize your previous Secure Details.

 

The Site contains content intended for use by persons over the age of 18 or the age of majority of your state or territory of residence, whichever is older. If minors have access to a laptop, computer or phone that you use to log into your Account, DGR Media strongly recommends that a child protection software package is installed onto that equipment. You are liable for any misuse by third parties of your account.

 

6. Changes to Terms

 

We may change the Terms at any time by notifying you of the change in writing or electronically (including without limitation, by email or by posting a notice on the Website that the terms have been “updated” or similar words). The changes also will appear in this document, which you can access at any time by going to the Rules, Terms and Conditions or Terms of Service link at the footer of those Services which are made available through a website or to the Legal or Legal Notices area of those Services which are made available as an application. By using a Service after changes are made to these Terms you signify that you agree to be bound by such changes.

 

7. Games

 

We may offer games of chance, including instant win games, on the Site for the opportunity to win prize(s) which are available for entry by Account holders (a “Game” or “Games”). These Games may require the use of Scratchee Cards. The terms and conditions of any game, including eligibility, entry period and other deadlines, and available prizes will be set forth in the Official Rules for such Game which will be posted on the Site. By participating in any Game, you agree to be bound by and comply with the Official Rules for that Game. Together with these Terms and the Master Instant Win Game Rules, available https://help.scratchee.com/scratchee-master-rules. Any prizes won by you in a Game may be deposited your Account. Instructions for redemption of any Prize into cash will be provided by us.

 

To redeem any prizes awarded from your participation in a Game for money, you will need to provide us with one or more Personal Accounts. A Personal Account means a current, valid, accepted monetary depository account, as may be updated from time to time, in which a monetary transfer may be made by us to you, which may include a bank account, PayPal account, or other account that supports online monetary transfers acceptable to us. By providing us with a Personal Account, you agree that such Personal Account is owned by you and that we are authorized to transfer any prize award to that account. You are responsible for making sure that this account is valid and current. Your ability to make withdrawals from such Personal Account is subject to the terms and conditions of such account provider. We accept no responsibility once any prize award has been transferred to such Personal Account, and you will not be awarded or provided any additional sums from us upon completion of such transfer.

 

You are responsible for the payment of all income taxes for any prize awarded, which obligation may accrue when the prize is deposited into your Account.

 

If you are a U.S. resident, you may be you may be required to complete, sign and return an IRS Form W-9 prior to being awarded a prize or withdrawing your prize. You may be provided with an IRS Form 1099-MISC for the value of your prize won in any Game in the following calendar year.

 

In the event you do not return a completed form to us, we may withhold thirty percent (30%) of the prize amount for taxes purposes.

 

8. Other Promotional Offers

 

We may from time to time offer special promotional offers, plans or subscriptions (“Offers”). Offer eligibility is determined by DGR Media at its sole discretion and we reserve the right to revoke an Offer and put your Account on hold in the event that we determine you are not eligible. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.

 

9. Payments

 

To purchase an Access Plan or other premium Service available on the Site, you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated with your Account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, we may suspend your Account and any access to the Services until we have successfully charged a valid Payment Method. For some Payment Methods, the Payment Method provider may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

 

You can update your Payment Methods by either going to the “Account” page on the Site, where available, or by capturing a new Payment Method the next time you make a purchase on the site. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s) for any purchases made by you on the Site.

 

10. Fee Disclosure

 

The following types of fees apply to Access Plans and Scratchee Cards:

 

Fee

How the fee will be determined

Conditions under which the fee may be imposed

Fees that we charge for Access Plans or for other premium Services.

 

The applicable fees are determined by the particular Access Plan or other premium Service that you choose at the time of purchase. You can find this information on the screen where you select an Access Plan or other premium Service.

You can find this information on the screen where you select an Access Plan or other premium Service.

Fees that your chosen Payment Method may charge.

 

The type and amount of any such fee is determined by your Payment Method provider and not by us. Examples of fees sometimes charged by Payment Method providers include foreign transaction fees, overdraft fees and processing fees.

The conditions under which these fees may be imposed are determined by your Payment Method provider and not by us.

 

For more information about fees that we charge, please feel free to call the following toll-free number: 888 330 1685. For more information about fees that your Payment Method provider may charge, please contact that provider.

 

11. Cancellation 

 

You can cancel your Account at any time. To the extent permitted by applicable law, payments are non-refundable and we do not provide refunds or credits for any partial Access Plan periods or unused premium Services or Scratchee Cards. To cancel your Account, go to the “Account” page on the Site and follow the instructions for cancellation.

 

12. Limitations of Use

 

The text, graphics, images, video, artwork, metadata and other data, design, organization, compilation, look and feel, advertising and all other protectable intellectual property, including but not limited to any copyrights, trademarks, service marks, trade names, trade dress, patent rights, or database rights (the “Content”) available through the Services are our property or the property of our advertisers and licensors and are protected by copyright and other intellectual property laws. Unless you have our written consent, you may not use, sell, publish, distribute, retransmit or otherwise provide access to the Content received through the Services to anyone.

 

You agree not to rearrange or modify the Content available through a Service. You agree not to display, post, frame, or scrape the Content for use on another website, app, blog, product or service, except as otherwise expressly permitted by this Agreement. You agree not to create any derivative work based on or containing the Content. The framing or scraping of or in-line linking to the Services or any Content contained thereon and/or the use of webcrawler, spidering or other automated means to access, copy, index, process and/or store any Content made available on or through the Services other than as expressly authorized by us is prohibited.

 

You further agree to abide by exclusionary protocols (e.g., Robots.txt, Automated Content Access Protocol (ACAP), etc.) that may be used in connection with the Services. You may not access parts of the Services to which you are not authorized or attempt to circumvent any restrictions imposed on your use or access of the Services.

 

Any unauthorized or prohibited use of any Content or Services may subject you to civil liability, criminal prosecution, or both, under applicable federal, state, local laws, or applicable foreign laws, rules, regulations and treaties. We require users to respect our copyrights, trademarks, and other intellectual property rights and shall enforce same.

 

You may not access or view the Content or Services with the use of any scripts, extensions, or programs that alter the way the Content or Services are displayed, rendered, or transmitted to you without our written consent.

 

You agree not to use the Content or Services for any unlawful purpose. We reserve the right to terminate or restrict your access to a Service if, in our opinion, your use of the Service may violate any laws, regulations or rulings, infringe upon another person’s rights or violate these Terms.

 

13. DGR Media Rights


We reserve the right to cancel, change or restrict the Site, Services, or Accounts at any time with or without notice to you.

 

To the extent permitted by law, we exclude all warranties (express or implied) relating to or arising out of the picking services we offer and excludes any liability for direct, indirect or consequential loss, damage, expense or injury suffered by you arising out of:

    • use by you of your Account; or
    • any action taken by us in relation to your Account.
    • any action taken subsequent to purchasing information acquired on the Site.

 

You may only have one Account. If you have additional Account(s), then the Account balances of all associated Accounts shall be transferred into the first Account opened by you.

 

Our Content and Services are intended for bona fide Account holders, that is, those who act in good faith, sincerely, without fraud, and who use their Account with the purpose of recreation and entertainment.

 

DGR Media reserves the right, in its sole discretion, to determine that a person is not eligible for certain Content, Services or Offers.

 

DGR Media reserves the right to close or suspend the Accounts of, and void any or all actions made by, any person where, in DGR Media’s reasonable opinion, the Account has not been operated with integrity and/or the actions have not been taken on a good faith basis. DGR Media can, in its sole discretion, withhold any or all related funds in the Account pending the outcome of an investigation of that Account.

 

14. Errors

 

We make every effort to ensure that no errors are made in the operation of our Site. However, we reserve the right to correct any obvious or manifest errors.

 

15. Limitation of Liability; Indemnification

 

  • Limitation of Liability; Sole and Exclusive Remedy

 

To the maximum extent permitted by law, in no event shall DGR Media or any of its affiliates worldwide, together with its respective directors, officers, shareholders, members, managers, employees and agents worldwide (collectively, the “Released Parties”), be liable with respect to any subject matter concerning the Site or Services, whether based in contract, tort (including negligence), strict liability or other legal or equitable theory for (1) any lost or corrupted data, lost profits, loss or damage to any computer, mobile phone or other device or any indirect, incidental, consequential, or special or exemplary damages arising out of or in any way connected with access to, receipt or use of the Site or Services, even if the Released Parties have been advised of the possibility of such damages; (2) the use or the inability to use the Sites or Services; (3) unauthorized access to or alteration of your user content, transmissions or data; (4) statements or conduct of any third party on the Site; (5) any other matter relating to the Sites or Services ; or (6) the cost of procuring substitute goods, services or technology.

 

In no event shall the Released Parties be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Released Parties have been advised of such damages), resulting from:

 

  • The use or inability to use the Site or Services
  • The cost of acquiring substitute goods
  • The unauthorized access to or alteration of your transmission or data
  • The conduct of any third party on the Site or with regard to the Services.

 

To the full extent permissible under applicable law, the Released Parties’ aggregate liability to you or any third party in any circumstance shall not exceed one hundred dollars ($100). You acknowledge and agree that your sole remedy for any problems, claims or dissatisfaction with the Site or Services is to terminate your Account and discontinue use of the Sites and Services. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the liability of the Released Parties shall be limited to the fullest extent permitted by law.

 

  • Indemnification

 

You hereby agree to indemnify and hold the Released Parties harmless from and against, and shall on proper demand pay and reimburse them for, any loss, liability, damage, cost or expense (including reasonable attorneys' fees) suffered or incurred thereby by reason of:

  • any misrepresentation, breach or nonfulfillment of any covenant or agreement by you contained in these terms or any document referenced herein; or
  • Any third-party claim against a Released Party relating to or arising from your actions relating to the site or to the content.
16. Disputes; Binding Arbitration and Class Action Waiver

 

Except where prohibited by law, as a condition of accessing or using the Site, including but not limited to accessing, using, or participating in any Account, Services or Game or any activity related to the Site, your Account, the Services or a Game (collectively, “Site Activity”), You agree as follows:

 

  • Binding Arbitration Agreement. Any and all legal issues, claims or disputes arising out of or connected or related in any way any Site Activity (a “Claim”) shall be resolved through final, binding arbitration. You specifically agree that your participation in any Site Activity waives (i) all rights to bring a lawsuit based on such Claim(s), (ii) any right to have such lawsuit resolved by a judge or a jury, (ii) any right to punitive, incidental or consequential damages, and (ii) any right to bring a claim by class action.

 

  • Location and Conduct of Arbitration. This arbitration agreement shall be governed by the Federal Arbitration Act, (9 U.S.C. § 1 et seq.). Any arbitration will be commenced and administered by JAMS with the hearing local in Passaic County, New Jersey and conducted under the rules of JAMS, including JAMS Consumer Arbitration Minimum Standards at https://www.jamsadr.com/consumer-minimum-standards/. If JAMS’ criteria are met, the arbitration shall be conducted under JAMS Streamlined Arbitration Rules & Procedures at https://www.jamsadr.com/rules-streamlined-arbitration/. Each party will pay the fees for his/her or its own attorneys. If JAMS is unavailable, then any Claim shall be resolved by another arbitration administrator to be selected by the parties. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.  The award of the arbitrator is final and binding. Judgment upon any arbitration award may be entered in any court of competent jurisdiction.   The arbitrator, and not any court, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement. This arbitration provision shall survive the termination of the Site.

 

  • Damages Waiver. You shall not be permitted to obtain awards, and you hereby waive all rights to claim, punitive, incidental or consequential damages, or any other damages, including attorneys’ fees, other than your actual out-of-pocket expenses (not to exceed $100) and You further waive all rights to have damages multiplied or increased.

 

  • Excluded Disputes. In the event any Claim is prohibited by law to be resolved by arbitration as provided herein, You agree that any such Claim must be brought in a federal or state court located in Passaic County, New Jersey and you irrevocably consent to the exclusive jurisdiction of such courts and that such Claim is subject to the Class Action Waiver herein.

 

  • Class Action Waiver. To fullest extent permitted by applicable law, You agree that any Claim MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS ACTION OR COLLECTIVE ACTION. There shall be no right or authority for any Claim to be brought, heard or arbitrated as a class or collective action, and the arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator may award any remedy to which a party is entitled under applicable law, but remedies shall be limited to those that would be available to a party in their individual capacity. 

 

  • One-Year Time Limit to Raise Claims. You agree that any Claim must be filed within ONE (1) YEAR of the omission, event or occurrence giving rise to the Claim. After the expiration of the one-year period, such Claim will be time-barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or pursuant to law or statute.

 

  • Waiver of Jury Trial. BOTH YOU AND WE HEREBY WAIVE ANY CONSTITUTIONAL, STATUTORY AND COMMON LAW RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.

 

  • Severability. In the event a court or arbitrator determines that any provision of this arbitration agreement is unenforceable, the parties agree that such determination shall not affect the validity of any other provisions of this arbitration agreement.

 

17. Privacy Policy

 

All information collected about you during registration for use of the Services will be used in accordance with our Privacy Policy and all applicable laws.

 

18. Linking

 

We may provide through the Site or Services, or third parties may provide, links to other websites, online applications or resources. We have no control over such sites and resources, and as such you acknowledge that the Released Parties are not responsible or liable for any of the content or products available on such sites. Furthermore, you acknowledge that the Released Parties are not liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use or reliance on any such content or products available on or through any such site or resource.

 

19. DGR Media Advertisers and Vendors

 

Your correspondence or business dealings with, or participation in promotions of, advertisers and vendors found on or through Site or Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser and/or vendor.

 

You agree that the Released Parties shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or vendors on the Site or in connection with the Services. All of your business dealings with any vendors and advertisers appearing on the Site or through the Services shall be at your own risk.

 

20. Governing Law 

 

These Terms of Service are governed by and will be construed under the federal law of the United States of America and the state law of New Jersey.

 

21. General

 

  • You shall be solely responsible for the tax consequences of your winning and/or your receipt of any prize offered on the Site or through the Services.
  • If any of the provisions of these Terms is found to be invalid or unenforceable, then that provision will be construed in a manner consistent with applicable laws to reflect, as nearly as possible, the original intentions of the parties, and the remaining provisions shall remain in full force and effect.
  • In the event any litigation is brought by you or by us in connection with these Terms, the Site or the Services, if any of the Released Parties are the prevailing party in such litigation, such Released Parties shall be entitled to recover from you all the reasonable costs, attorneys' fees and other expenses incurred by such Released Parties in the litigation.
  • Our failure to enforce any provision of these Terms shall in no way be construed to be a present or future waiver of such provision, nor in any way affect the right of any party to enforce each and every such provision thereafter. Our express or implied waiver of any provision, condition or requirement of these Terms shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
  • All questions and concerns regarding these Terms should be directed to hello@scratchee.com